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Employee assistance programs

  • Last updated:2021-10-18

 Enterprises plan and provide resources for Employee Assistance Programs (EAPs) to prevent and resolve organizational and individual issues that might result in a decline of productivity. EAPs help employees maintain physical and mental health, balance work and life, concentrate and efficiently carry out work, and also enhance the enterprise's competitiveness, creating a win-win situation for labor and management.

 EAPs mainly cover three aspects, namely "Work," "Life," and "Health," in which EAPs for work provide management strategy, work adaptation, and career assistance services; EAPs for life assist laborers with resolving personal issues that might affect their work, e.g. interpersonal relations, marital and parental relations, family care, and financial and legal consultation; EAPs for health aim to assist laborers with maintaining personal health and improving work and living quality by providing health and medical facilities or services in the workplace. EAPs in these three aspects can help employees resolve issues and enhance their work efficiency and productivity by establishing a service system (internal specialists and external institutions) and integrating resources inside and outside of the organization.

 To encourage enterprises to implement EAPs, the MOL organizes training courses, enterprise visits, and dispatches experts to provide on-site guidance, helping enterprises establish measures that benefit employees' physical and mental health, creating a friendly work environment, and facilitating balance of work and life.

  • Source:Department of Employment Welfare and Retirement
  • Publication Date:2015-04-20
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